14-day warm window · no retention call
The lineage does not need to keep your money to feel sovereign.
Refund without question. Relationship continues anyway.
100% Bhāratīya · Sun within ~0.1′ (p95), Moon within ~1′ of NASA/JPL Horizons · Zenodo DOI 10.5281/zenodo.20024273 (v3 · 230 propositions published)
“Take the gift. Read the chart. If the inheritance does not serve you within fourteen days, ask for the money back. We will return it without question, without rebuttal letter, without retention call. The lineage stands sovereign. So do you.”
— Pardeep Sehrawat · the Architect · the founding binding
स्तर-स्तरेण · Stara-Stareṇa · Tier-by-Tier Windows
| Product | Window | Refund terms |
|---|---|---|
| प्रवेशिका · Praveśikā₹99/mo subscription · the first 90 days are free | Cancel anytime | No charge attempted for the first 90 days. Cancel before day 90, no card swiped. After day 90, prorated refund of the current month if you cancel mid-cycle. |
| शीघ्र-दर्शनम् · Śīghra-DarśanaQuick Reveal · ₹999 one-time | 7 days from written response delivery | If the question cannot be answered structurally (your question was a 'will it happen' that did not reframe into a structural one), full refund without question. Otherwise 7 days from response delivery if you find the scholarship inadequate. |
| जीवन-रेखाचित्रम् · Jīvana-Rekhā-CitramLIFE BLUEPRINT · ₹3,333 one-time | 14 days from PDF delivery | Reply to the delivery email with what was inadequate. No retention call. No rebuttal letter. Full refund processed within 3 business days to the original Razorpay rail. |
| जीविका-दर्शनम् · Live Readings & Sealed EngagementsNow on consulting.lunarluxury.in | Per the consulting site's own refund terms | Live human readings (Architect / Oracle) and sealed engagements are delivered by Lunar Luxury Consulting and carry their own cancellation and refund terms, shown at checkout there. Bharat Ephemeris itself sells only engine artifacts (the free chart, the ₹3,333 Blueprint PDF, and the API). |
| अनुप्रयोग-द्वारम् · API · CommercialDeveloper / commercial API access | Per integration contract | API and commercial terms are quoted per integration; the refund window and cancellation terms are set in that contract. Metered usage already consumed is not retroactively refundable; forward cancellation applies. Contact developers@bharatephemeris.com. |
त्रि-मार्गः · Tri-Mārga · Three Sovereign Rails to Request
Rail 1 · Email
Reply to the delivery email (LIFE BLUEPRINT, Quick Reveal, cohort enrolment) or to any past invoice from refund@bharatephemeris.com. State the refund request — no reason required, but feedback honored.
Rail 2 · WhatsApp
If you are within an open refund window, message the team directly. The thread is sealed under your name; the team routes the refund without escalation.
Rail 3 · Razorpay dashboard
API subscribers can cancel and request prorated refund from the subscription dashboard. Self-managed, no human gate. Refund posts in 3–7 business days.
सीमा-निर्णयः · Sīmā-Nirṇaya · What We Refund / What We Cannot
◆ We refund
- Any tier within the warm window above · without question, without retention attempt
- Sessions cancelled by the seer (illness · emergency · the lineage's binding) · 100% refund + a gifted Quick Reveal
- Any tier where Truth #5 binding was violated — if a practitioner sold prediction · double refund + 1-year Praveśikā free
- Razorpay processing fee (~2.4%) · absorbed by us, never deducted from your refund
- Refunds in the original currency (INR · USD · EUR · GBP)
◇ We cannot fully refund
- LIFE BLUEPRINT beyond 14 days from PDF delivery
- Quick Reveal beyond 7 days from written response delivery
- API consumption already metered — refund applies to forward subscription cancellation, not retroactive call usage
- Anything outside the warm window above — but write anyway; exceptions are routinely made when the seeker writes warmly
सार्वभौम-प्रमाणम् · Sovereign Verification
- 14-day warm window — LIFE BLUEPRINT and the cohort default
- No retention call — sovereign exit, sovereign re-entry
- 3–7 day refund — direct to Razorpay rail · 2.4% fee absorbed by us
- Truth #5 double-refund — if prediction was sold, twice your money + 1-year Praveśikā free
प्रश्नोत्तरम् · The 5 Questions Seekers Ask
Will you ask me to justify the refund or try to convince me to stay?
No. The lineage does not need to retain your money to feel sovereign. We will ask one feedback question — what was inadequate — so the next Blueprint is better. You are free to skip it.
How long does the refund take to land?
Razorpay UPI / card refunds typically post in 3-7 business days depending on your bank. International (USD / EUR / GBP) takes 5-10 days. We initiate the refund within 24 business hours of your request.
What happens to my chart data after a refund?
Your birth data and the rendered Blueprint PDF are retained on your account dashboard for 30 days post-refund (so you have time to re-purchase or download). After 30 days, hard-deleted. DPDP Act 2023 + lineage's own sovereignty binding.
If I refund and re-purchase later, do I lose anything?
No. You can re-purchase any tier at any time. The Architect will note in the new engagement that you previously read the Blueprint, so we do not waste your time repeating what you already inherited.
Can I get a partial refund if I love most of the Blueprint but one section disappointed me?
Yes. Write what was inadequate. We will either rewrite that section (no charge) or partial-refund proportionally. The lineage adapts; the binding holds.
सार्वभौम-निर्गमः · Sovereign Exit
Walk in sovereign. Stay sovereign. Walk out sovereign. The lineage honors all three.
refund@bharatephemeris.com · 24-hour acknowledgment · 3-7 day settlement
विक्रेता-परिचयः · Seller Identity & Grievance Officer
Lunar Luxury Store · Proprietor: Laksha Solanki · Sole Proprietorship (GST-registered)
GSTIN: 07HHJPS5515M1ZM
WZ-803, Palam Village, Bata Chowk, New Delhi, South West Delhi, Delhi 110045, India
hello@lunarluxury.in · +91 77899 38993
Grievance & Data Protection Officer: Pardeep Sehrawat · hello@lunarluxury.in · +91 77899 38993
Prices ₹999–₹14,999, inclusive of applicable taxes. Refunds & data rights: see /refund and /privacy.