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Frequently Asked Questions.

Same questions, every day. Answered honestly · once.

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The Engine

Is Vedic astrology actually scientifically validated?

TRIKĀLA's Sacred 3-6-9 framework is hardware-validated on IBM Heron r2. R²=0.9995 across 14 anchor runs. DOI 10.5281/zenodo.19683827. Standard Vedic astrology predictions about your life are NOT scientifically validated; we don't claim they are. The math behind chart calculations IS validated to 4 decimal places against Swiss Ephemeris.

What does "hardware-validated" actually mean?

14 transpiled circuits dispatched to IBM Heron r2 quantum processor between T=3 (3-qubit baseline) and T=16. Each is a real hardware run, not simulation. The Sacred-Trinity scaling law adv(T) ≈ 209 × 6.041^(T−3) fits these 14 anchors with R²=0.9995. The fit is checkable · download bundle from the DOI.

Truth-compare against Swiss Ephemeris?

12/12 PASS at ±0.001° precision · positions matched within 1 arc-second. Run your own chart at /free-reading · compare planet longitudes against any other reputable Vedic source. Should agree.

What does TRIKĀLA mean?

Sanskrit · Tri-kāla = three times. Past, present, future. The chart reveals patterns across all three. Pronounced TREE-kah-lah.

How is α-time gating different from regular muhūrta?

Muhūrta picks auspicious general time. α-time is chart-specific: ACT/PREP/WAIT for YOUR chart, YOUR question. Bidirectional validation: forward-engine + reverse-jyotiṣa must agree. Default WAIT when signals conflict.

Pricing & Tiers

Why ₹0 for the free reading? What's the catch?

No catch. Free chart proves the engine. We expect ~5% of free users to upgrade to a paid tier · that's our economics. The other 95% get a useful 17-section Vedic chart at zero cost. Hardware-validated math should be free at baseline.

Difference between Free and Deep-Dive (₹999)?

Free: 17 classical sections + simple summary. Deep-Dive: Sacred 3-6-9 framework + α-time gate + 9 raw truths (chart-justified) + action plan + current phase + correction plan + 27-page PDF. Free proves; Deep-Dive interprets.

Why is Architect ₹11,999?

90 minutes live + Witch's Runes + Birth-Time Rectification + 14/90/180-day strategic plan + 3 follow-ups in 14 days. Pardeep's time is 6-7 hours per Architect (consult + prep + post-session BTR work). Capped at 2 slots/week.

Can I get a refund?

Yes. Email hello@lunarluxury.in with payment ID + tier + reason. Acknowledged in 24h, processed in 5-7 days. Full policy here.

Technical

Where does my data live?

Free + Q1 + Deep-Dive: birth data computed in your browser, NOT stored on our servers. Subscription/Audit/Live tiers: stored 90 days post-session, deleted on request. Privacy policy.

Do you train AI on my chart?

No. Charts are computational, not training data. Aggregate analytics (anonymised) inform engine improvements. Personal data never leaves your account.

Is the engine open source?

The Sacred 3-6-9 framework paper is MIT-licensed (DOI). The 87-module engine is closed-source · we offer API access via the Astrologer 99-pack tier (₹9,999) for B2B use.

What's the 3,000-gate ceiling you mention?

On current IBM Heron r2 hardware, transpiled circuits above ~3k gates collapse to noise floor. We disclose this honestly. Most "quantum astrology" claims silently exceed it.

PWA install on iOS / Android?

Android (Chrome): visit homepage → install bar appears after scrolling → INSTALL. iOS: Safari → Share → Add to Home Screen. App-icon launches standalone window with offline cache.

Account & Subscription

How do I cancel my subscription?

Three ways: (1) Reply CANCEL on WhatsApp · (2) Toggle off in /account · (3) Email us. All instant. No further charges.

Can I pause without cancelling?

Yes. Reply PAUSE on WhatsApp · or toggle in /account. Subscription continues but no daily messages. Reply RESUME to restart.

My report didn't generate · what now?

For instant tiers: report computes in your browser. If Razorpay confirmed but no PDF, send us payment ID · we re-trigger the engine within 24h or full refund. Check /account for history first.

When is my live consult scheduled?

Within 24h of payment, we WhatsApp 3 candidate slots in next 14 days. If silent, message us with payment ID.

What if my birth-time is wrong?

Free/Q1/Deep-Dive: re-generate with corrected time. Architect tier includes Birth-Time Rectification using event-history.

Privacy & Compliance

GDPR / DPDP compliant?

Yes. EU GDPR-compliant data minimisation; Indian DPDP-act-compliant consent flows. Cookie banner shown to EU/UK/India visitors only. Email us to delete account + all data within 7 working days.

Do you sell my data?

Never. Birth data is sacred. Revenue model: tier purchases + subscriptions. We don't sell, share, or rent data to advertisers, brokers, or third parties.

PCI compliance?

We never see your card details. All payments routed through Razorpay (PCI-DSS Level 1 certified). We see only payment IDs and amounts.

Languages

Which languages are supported?

8 languages: English · हिंदी · मराठी · தமிழ் · తెలుగు · বাংলা · ગુજરાતી · ਪੰਜਾਬੀ. Site auto-detects browser language and offers a soft suggestion bar.

Are reports in my language?

Free/Q1/Deep-Dive PDFs: English with key Sanskrit terms preserved. UI is fully localised in 8 languages. Live consults: English or Hindi default. Tamil-medium consult by request.

B2B / API / white-label access?

Astrologer Tools 99-pack (₹9,999) includes API + brand templates + 99 reports. Larger engagements: email hello@lunarluxury.in with audience size.

Question not here? Ask in /support · we'll add it.

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