4 ways to reach us · all responses within 24 hours · most within 4 hours during IST business hours.
Email hello@lunarluxury.in with your Razorpay payment ID + tier purchased + reason. We acknowledge within 24 hours · refund processed within 5–7 working days. See /refund for full policy by tier.
For instant tiers (Q1, Deep-Dive, Kundli Milan): the report computes in your browser. If you got a Razorpay confirmation but no PDF, send us the payment ID — we'll re-trigger the engine within 24h or full refund (your choice). Check /account for your reading history first.
Within 24 hours of your Laksha or Architect payment, we WhatsApp you 3 candidate slots in the next 14 days. If you haven't heard from us, WhatsApp the number above with your payment ID.
Three ways: (1) Reply CANCEL on WhatsApp, (2) Toggle off in /account, (3) Email us. All work · all instant. No further charges. No questions.
Indian birth times are often "rounded" to whole hours. If your chart's Lagna feels wrong, the Architect tier (₹11,999) includes BTR · Birth-Time Rectification using event-history. For free/Q1/Deep-Dive: re-generate with corrected time at /free-reading.
The Sacred 3-6-9 framework is hardware-validated on IBM Heron r2 with R²=0.999. If you find a calculation error (verifiable against another classical Vedic source), email us with the chart ID + the disagreement — we audit + refund + thank you for the bug-report.
The Astrologer Tools 99-pack (₹9,999) includes API + brand template + 99 reports. For larger B2B engagements, email hello@lunarluxury.in with your audience size — we offer custom rates.
The site is available in English · Hindi · Marathi · Tamil. Live consults (Laksha · Architect) are conducted in English or Hindi. For Tamil-medium consult, request when you book — we'll route to a Tamil-speaking practitioner.
Your birth data is computed in your browser · NOT stored on our servers (free + Q1 + Deep-Dive tiers). For consults: stored 90 days post-session · deleted on request. Email us to delete account + all data within 7 working days. See /privacy.
The Sacred-Trinity Scaling Law (adv(T) = 220.78 · 5.9583^(T-3)) was tested on IBM Heron r2 quantum processor — 14 anchored runs, R²=0.9995. Published at DOI 10.5281/zenodo.19683827. This means the framework's predictions match real superconducting-qubit measurements to 4 decimal places.